Refund & Cancellation Policy
The short version
- All sales are final. We have a strict no-refund policy.
- Please read our Terms of Service, Risk Disclosure, this policy and our Discord rules and disclaimers before you buy, so nothing comes as a surprise.
- No hidden fees: the price shown at Whop checkout is the full price we charge.
- Monthly subscriptions renew automatically every month until you cancel. Cancel any time and you keep access until the end of the month you paid for.
1. How each plan is billed
| Plan | How it is billed | Renews automatically? |
|---|---|---|
| Premium, monthly | 3-day free trial, then charged every month | Yes, monthly, until you cancel |
| Flight Deck, monthly | Charged every month | Yes, monthly, until you cancel |
| Autopilot | One payment by bank wire through Whop for 10 years of access | No. Access ends after 10 years |
The exact price, billing frequency and trial are shown on the Whop checkout page before you pay. There are no hidden fees: the price shown at checkout is the full price we charge, with no setup fees or extra charges from us. Taxes are added only where the law requires and are shown at checkout. Third-party costs you choose to take on, such as prop-firm fees, TradingView, NinjaTrader or PickMyTrade, are paid to those companies, not to us.
2. How to cancel
You can cancel at any time, using whichever way is easiest:
- In your Whop account: open Orders or Memberships, choose the plan, and choose Cancel.
- On the Runway website: Membership page, then Manage billing on Whop.
- By email: send "Cancel" and your Whop username to support@breakoutroomtrading.com. We will cancel it and confirm by email.
Cancelling stops all future charges. You keep access until the end of the period you already paid for, then paid features end. If you cancel during the free trial, you are not charged.
3. Price changes
If we raise the price of your monthly subscription, we will tell you at least 10 and no more than 30 days before the new price applies and ask you to agree to it. We will not charge you the higher price unless you agree. If you do not, your subscription simply ends at the end of the month you already paid for.
4. Strict no-refund policy
Access to the Discord community, the indicator, its alerts, the website, the tutorials and the setup assistance is delivered as soon as you join, so all sales are final and no payments are refunded. This includes monthly payments, the one-time Autopilot payment, unused time, partial months, a change of mind, not using the Service, trading losses, prop-firm results or account closures, and problems with third-party services such as TradingView, NinjaTrader, PickMyTrade, Whop or Discord.
One exception, for Autopilot only: the Autopilot files are delivered only after you verify your identity and sign the Autopilot Licence Agreement. If you cannot be verified, decline to sign, or we decline to license Autopilot to you within 30 days of purchase, we refund the Autopilot payment in full (see section 10 of the Terms of Service). Once the files are delivered, no refund applies.
Because of this, please read our Terms of Service, Risk Disclosure, this policy and the rules and disclaimers in our Discord before you buy. If anything is unclear, ask us at support@breakoutroomtrading.com first.
5. Billing errors
If you are charged by mistake (for example, charged twice for the same month, or charged after you cancelled), email support@breakoutroomtrading.com with your Whop username and the date of the charge. We will correct the error. Correcting a billing error is not a refund of a valid purchase.
6. Payment disputes
Please contact us before disputing a charge with your bank. We can usually fix billing problems faster. If a charge is disputed, access to the paid features covered by that charge may be paused while the dispute is open.
7. Your legal rights
Nothing in this policy limits any right you have under consumer-protection laws that cannot be waived. If such a right applies to you, it takes priority over this policy.